Restoration contractors

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Four problems on every restoration account: the 2am water call priced like a mould inspection, spend running hardest in the hours nobody picks up, and a diary that swings from drowning to empty between storms.

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Technician in a suit and respirator on a remediation job
The problems

What owners tell us, and what we do about it

In the words owners use on the first call, with the mechanical answer to each.

01

An emergency call is priced like an inspection

A flooded basement at 2am is a twenty-thousand-dollar job. Emergency work gets its own campaign running around the clock and pointing straight at a phone call, while planned work like mould testing sits on business hours with a form.

02

We're not getting the insurance and commercial work

A property manager wants response times and certifications, not a price. That campaign runs in business hours, sends them to a page about scope and documentation, and blocks the DIY wording.

03

The crews are drowning, then idle

When emergency volume drops we move budget into work that books ahead: remediation, reconstruction, duct and crawlspace jobs, commercial maintenance. When a storm hits we lift the emergency bids the same day.

04

Half the callers are really phoning their insurer

Ads and pages say what an assessment includes, that you work with carriers, and what the minimum callout is. Every call is recorded, so the ones your after-hours line missed become a number.

One account, six months

From 14 booked jobs a month to 26, by fixing the phone first

Cakewalk Restore run water, fire and smoke work off four trucks. In month one we changed nothing in the account except turning call recording on.

The numbers

Booked jobs a month, baseline14
Booked jobs a month, month 626
Calls answered 6pm to 7am59% to 94%
PeriodSix months

What else was happening: a storm week in mid-January put nine jobs in the diary in five days. Take that week out and month 6 is 21 jobs, not 26.

What we did first

01Turned call recording on and changed nothing else for a month.
02Showed the owner 41% of 6pm to 7am calls going to voicemail. He put an answering service on.
03Split emergency water and fire out from planned remediation work.
04Bids followed the new answer rate, around the clock.
The build

What a restoration account actually needs

Six things we build in the first two weeks, inside your own account.

Emergency split from planned

Round-the-clock emergency campaigns pointing at a phone call, planned work on business hours with a form.

Commercial on its own

Own campaign and page about response time, scope and documentation, not price.

Call recording on everything

Every ad number recorded, because after-hours answer rate is the whole business.

Bids that follow the answer rate

No point paying peak prices for 2am clicks if 2am goes to voicemail.

Storm-week budget headroom

Room to lift emergency bids the same day the weather turns, then pull back.

Between-storm work funded

Remediation and reconstruction keep the crews busy when the emergency volume drops.

See what your own account is doing.

Fifty dollars, three days, credited back to your first month if you move forward with us.

Book a call (647) 475-2404
What owners say

We love our customers

Ask for their number on the call and we will send it, with permission.

Cakewalk Restore team going through paperwork

First month he barely touched the campaigns. He sat there listening to our calls, then sent me eleven recordings from one Sunday where we had let it ring out. That was uncomfortable, and it was the right place to start. Our after-hours jobs have doubled since.

Cakewalk Restore

Restoration

Cakewalk Restore team members outside a job

The account, in short

Booked jobs a month, baseline14
Booked jobs a month, month 626
Calls answered 6pm to 7am59% to 94%
PeriodSix months

The full case, including what we would do differently, is on the results page.

Starts at

$750 / month

Flat fee, never a cut of your spend. Your card pays Google direct, so we never touch your ad budget.

No contract, because we are trying to grow with you for years rather than lock you in for six months. That only works if we keep delivering.

When we're not a fit

When we'll tell you not to hire us

Because paying us would not help you.

Spending under $2,000 a month on clicks?

The fee would be most of your budget. You are better off running it yourself, and we will show you how, free.

Can't add more work?

Work you cannot cover costs you jobs and reviews. We would rather wait until you can staff it.